We prioritise honesty and ethics. We treat our staff and our clients with equal respect and dignity and maintain our moral compass through all situations, even in the face of adversity. Integrity is the foundation of good leadership and integral to the daily internal and external operations of RTC Group. Our people are our greatest asset, and we set the bar for an inclusive, participative workplace where staff and contractors are not just a number; their contributions are always welcomed, encouraged and valued.
Honesty is at the core of every interaction we have with our clients and staff, without exception. Being transparent throughout our work and life means that we get the most out of everyone in the room, every time. With honesty comes a sense of autonomy and so a safe space for innovation, thoughtful contribution and, subsequently, outstanding quality of work and communication. At RTC, no one is (or feels) left in the dark. We’re up front about our capabilities, cost and intended scope of work to all involved.
RTC has a highly experienced team with a diverse skill set to achieve our business goals and produce superior outcomes to our clients. This would not be possible without our commitment to teamwork and ensuring everyone’s skill and expertise are used complementary to each other, and to the best of their potential. There is no one skill or person holding up RTC’s reputation for quality and reliability; it’s a strong team working toward a common goal in a respectful and encouraging way.
Respect is a key requirement for working at RTC and working with us. Respectful non-verbal and verbal communication ensures everyone at the table feels their skills and achievements are recognised, understood and appreciated, breeding a healthy, positive, productive working environment. Having respect as part of the base of everything we do, we encourage productivity and growth by allowing employees and clients alike to feel they are being heard and can safely express their ideas, concerns and solutions in all situations.
We operate on a solutions, not excuses, based value system. RTC is committed to the delivery of professional and quality services, ensuring total client satisfaction. We are accountable to ourselves, our process and outcome standards, and our clients on every project. We retain responsibility for every decision, interaction and outcome of our work and never attempt to ‘pass the buck’ on any of our services, nor how they’re received. Ensuring our staff and clients are satisfied with the work is our priority.
We are committed to our staff, our clients and our community. RTC have a deep sense of loyalty to those who keep our company and our region inspired and thriving. Internally, we are loyal to the health, wellbeing and professional satisfaction of our employees. Externally, we are loyal to the needs of our clients. Locally, our community is an integral part of the business and our dedication to it is reflected in our initiatives to give back, including our own Foundation and sponsorship opportunities.